Checking In
90 days before the cruise sails, you can check in online. Once you have completed the checkin, you can print your “SetSail” Pass, which is your boarding document. You don’t have to print it ahead of time, but it may save you time during the embarkation process! If you choose to do online check-in, you must complete it 3 days before sailing.
You can check in just for yourself, or for yourself and any cabin mate(s). Before you start, you should gather the following information for anyone you are checking in
- Crown & Anchor Society number
- Passport number
- Home address
- Emergency Contact (someone not traveling with you)
- Credit card for the on-board expense account (optional)
Note that if you access your reservation and are inactive for a while, or if you log out, your reservation will be locked for 15-30 minutes. If after that time, you still cannot access it, you will need to call Royal Caribbean for assistance. Their contact information can be found on their Contact Us page.
To check in, follow these steps:
Go to www.RoyalCaribbean.com
Click on “Sign In”
Once you log in, you’ll be on your Account page. Click the link that says “Start check-in.”
(If you have more than 90 days to go, this area will say “Check-in not available.”)
On the next page, you’ll see the Guest Name(s) for everyone in your cabin. By default all members of your party who are not already checked in will be selected with a checkmark. If you are traveling with someone for whom you have all the check-in details (such as a spouse, parent, or child) you can click “Continue.”
If you see a message that states your reservation cannot be accessed, try using a private browsing window or clearing your browser’s cache. If those options don’t allow you access, call Royal Caribbean for assistance.
If you only want to check in for yourself, you can click the circle for the guest(s) you are not checking in to deselect them. Only your name should have a checkmark, as shown below. Click “Continue” after you make your selections.
The first section is Guest Information. Be sure to check the First Name, Last Name, Date of Birth, and Gender fields for accuracy; we provided this information from your registration form when we submitted your booking. If this information does not match your citizenship documents, please contact us to have it changed.
If you have a middle name on your passport, you may enter it here. If you are a Crown & Anchor society member, enter your membership number.
Next you will enter your Home address.
In the Travel Documents section, please check your Country of citizenship for accuracy; we provided this information when we registered you. If it’s incorrect, please contact us. We strongly recommend traveling with a passport, and in many cases our cruise itineraries require it. Please contact us if you do not plan to travel with a passport.
If you choose to upload a Security photo, it must match the parameters below. If you do not have an appropriate photo or a way to take one, your photo will be taken at the pier.
- High resolution photo, minimum 960×960 pixels
- Match your current appearance
- Be taken in front of a white or off-white background
- Expression should be neutral or a natural smile with both eyes open
- Position face and shoulders centered and straight into the camera
- No other person, including parents of infants, may appear in the photo
- No hat, head covering, or sunglasses may be worn
The Contact information and Emergency contact details are for Royal Caribbean’s use and are required even though Stitchers’ Escapes also has this information.
When you have finished this page, click “Continue.” Or, you can also choose to save your entries and finish later.
The next section is “Onboard Expense Account”. You can set up a credit card for your onboard expenses, indicate that you will pay your expenses in cash, or decline an expense account.
Next, you will agree to the “Cruise Ticket Contract.” You may print a copy or email it to yourself.
In the last step, you will choose your arrival time to the pier. If you are traveling on a Stitchers’ Escapes group shuttle, you will be advised of what time to select. After you make a selection, click “Complete check-in.”
Finally, you will see the check-in confirmation screen. You can view and print your SetSail Pass, check in additional guests, or return to your account. To edit a completed check-in, click the pencil icon to the right of the person’s name.
You can print your SetSail Pass now, or wait and do it closer to the departure date. You’ll need this document for boarding.
Now you are checked in and ready to go! You can edit any of this information up until 3 days before the sail date. Just don’t forget to print a new copy of your SetSail Pass if you make changes.
Printing Your eDocs
Your eDocs will be available about 45 days prior to the cruise. Sometimes, it can take longer for them to become available, so don’t worry if they are not there right at the 45 day mark. Keep checking and if they are still not there about 25 days before we sail, give Royal Caribbean a call. You may also want to try clearing your browser cache or using an incognito window, which can reset your account and allow you to access the information.
Log in to the Royal Caribbean site as described above.
In your reservation, next to the guest names, you will see a prompt that says “View more details.”
Click it, and the reservation will expand. On the right hand side, you will see the heading “Your Documents.” Click the eDocs link to open a new tab with the PDF. Your Guest Ticket Booklet contains a lot of useful information, but you do not need to print it. The second-to-last page has your luggage tag. You do need to print a copy of this for each bag you plan to check at the pier for delivery to your cabin. Do not use one of these tags on your carry-on bag.
You can also access your luggage tag in its own file by clicking on “Update check-in/SetSail Pass.” On the next screen, click “View luggage tags.” This will open a PDF file of your luggage tag in a new tab.
